Terms of Service

These Terms of Service apply to your use of the Maison 4 website and to purchases made through it.

1. About us

This website is operated by Maison 4. Throughout these terms, “we”, “us” and “our” refer to Maison 4.

2. Acceptance of these terms

By using the website or placing an order, you agree to these Terms of Service and to any policies referred to within them, including our shipping, returns, and privacy policies.

3. Eligibility

By placing an order, you confirm that you are legally capable of entering into binding contracts and that the information you provide is accurate and complete.

4. Products and availability

Products may be available in limited quantities and may be withdrawn or changed without notice. We try to display product descriptions and images as accurately as possible, but minor variations may occur.

5. Pricing and payment

Prices are shown in GBP. We reserve the right to correct pricing errors, update prices, or cancel orders where information on the website is inaccurate.

6. Orders

Your order is subject to acceptance by us. We may refuse or cancel an order where necessary, including where there is a pricing error, stock issue, suspected fraud, or another legitimate reason.

7. Delivery

Delivery times are estimates only. We are not responsible for delays caused by events outside our reasonable control, but we will use reasonable efforts to keep you informed.

8. Returns and refunds

Returns and refunds are governed by our Returns & Refunds Policy, which sits alongside your statutory rights.

9. Faulty goods

Nothing in these terms limits your legal rights in relation to faulty, misdescribed, or non-conforming goods.

10. Intellectual property

All content on this website, including text, branding, graphics, and images, belongs to Maison 4 or its licensors and may not be reproduced without permission.

11. Prohibited use

You must not misuse the website, introduce malware, attempt unauthorised access, scrape content unlawfully, or use the site for unlawful purposes.

12. Liability

Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, we are not liable for indirect or consequential losses arising from your use of the website or from any purchase through it.

13. Privacy

Your personal data is handled in accordance with our Privacy Policy.

14. Changes

We may update these Terms of Service from time to time by posting the revised version on the website.

15. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction unless applicable consumer law states otherwise.