Secure Payments

Your payment security is important to us. Payments made through our website are processed securely by Stripe, one of the world’s leading online payment providers.

Secure and encrypted transactions

Our website uses SSL encryption to protect your information during checkout. Your full card details are transmitted securely to Stripe and are not stored on our website or servers.

Stripe processes payments in accordance with the Payment Card Industry Data Security Standard (PCI DSS).

Payment Methods

We currently accept the following secure payment methods:

Visa
Mastercard
American Express
Discover
Google Pay

Customers with an account may choose to save their payment method for faster future purchases. Card information is handled securely by Stripe, and full card details are not stored on our website.

Payment authentication

For additional protection, some transactions may require verification through 3D Secure, such as confirmation through your banking app or a one-time security code.

Currency

All payments are processed in Pounds Sterling (GBP). If your card is issued in another currency, your bank may apply currency conversion charges.

Payment confirmation

After a successful payment, you will receive an order confirmation by email. If your payment is declined, please check the details entered or contact your bank before trying again.

Refunds

Approved refunds will be returned to the original payment method. Please allow several working days for the refund to appear, depending on your bank or card provider.

For more information, please see our Shipping & Returns page or contact our customer service team.